Missed Appointment = New Opportunity

Last Sunday, I had a T2 scheduled with a new team member. When I woke up in the morning, the battery in my phone was dead, so I left the phone on the charge and headed out. We were set to meet at a local diner. I drove there, walked in and sat down and waited. My appointment never showed. The waitress wad so nice, she even let me use her own cell phone so I could call my rep. I found out that she had left me a voicemail that morning that I never received because of my phone situation. I left a larger than normal tip for the wonderful waitress who had gone out of her way to help me and as always I left an Avon book and a sample for her as well. As I was getting ready to leave, she stopped me and placed an order. The lesson: even getting stood up is an opportunity to find a new customer or team member! 